Existing customer?

Don't lose another customer to the wait

Don't lose another
customer to the wait

Don't lose another customer to the wait

Customers are 2x more likely to buy their next vehicle from you when they have good service experiences.

BayMetrics uses AI to time every Express Service bay, keep technicians on track, alert you of delays before customers escalate, and show you how much more revenue is on the table.

Customers are 2x more likely to buy their next vehicle from you when they have good service experiences.

BayMetrics uses AI to time every Express Service bay, keep technicians on track, alert you of delays before customers escalate, and show you how much more revenue is on the table.

Physical Device job

Bay 3 - EMPTY

No active job

Live Dashboard

Physical Device job

Bay 3 - EMPTY

No active job

Live Dashboard

Proactive

Solve delays before customers see

Automatic

No manual input needed

Profitable

Turn unused time into more ROs

Accountable

Live data to measure performance

Four core features. Infinite impact.

BayMetrics provides the visibility you need to hold your team accountable, solve bottlenecks in real time, and keep your customers coming back.

Physical Device job
29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

Physical Device job
29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

Physical Device job
29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

Bay - active

29:59

Time Limit: 30 minutes

bay metrics logo

Silver Sedan

Image of a car's inspection

Complete transparency

Give your team a bird's eye view of every express bay. Color-coded tiles provide managers and advisors immediate data to manage customer expectations and keep your waiting room moving.

Outcome: Turn "I'll go check" into instant answers

Bay - active

29:59

Time Limit: 30 minutes

bay metrics logo

Silver Sedan

Image of a car's inspection

Complete transparency

Give your team a bird's eye view of every express bay. Color-coded tiles provide managers and advisors immediate data to manage customer expectations and keep your waiting room moving.

Outcome: Turn "I'll go check" into instant answers

mobile ios screen

Real-time alerts

Don't wait until an angry customer is asking about their vehicle. Whether a tech is waiting on parts or needs a second opinion, instant push notifications notify you the moment a bottleneck happens so you can step in before it's too late.

Outcome: Secure your CSI and keep your customers

mobile ios screen

Real-time alerts

Don't wait until an angry customer is asking about their vehicle. Whether a tech is waiting on parts or needs a second opinion, instant push notifications notify you the moment a bottleneck happens so you can step in before it's too late.

Outcome: Secure your CSI and keep your customers

Intelligent reporting

Every job, every day, is automatically logged. Instant reports show exactly how much revenue your Express Service drive is leaving on the table with predictive solutions specific to your shop.

Outcome: Make the cost of delays impossible to ignore

Money left on table
$8,420
12% vs prior

Intelligent reporting

Every job, every day, is automatically logged. Instant reports show exactly how much revenue your Express Service drive is leaving on the table with predictive solutions specific to your shop.

Outcome: Make the cost of delays impossible to ignore

Money left on table
$8,420
12% vs prior

throw away the kitchen timer

You can't manage what you can't measure

You can't manage what you can't
seen until now

You can't manage what you can't measure

60-minute oil changes turns into 2-hour apologies when tools fail.

Stopwatches and kitchen timers fall apart the second the drive gets busy, forcing your team to abandon the process and go back to managing by "feeling".

BayMetrics replaces all guesswork automatically and keeps you on-time, especially when the bays are full.

Your Fixed Ops team is firefighting with subjective guesswork. Manual stopwatches fall apart when bays get busy, leading to broken promises, angry clients, and lost ROs.
BayMetrics brings objective, automated truth to your express lanes.

60-minute oil changes turns into 2-hour apologies when tools fail.

Stopwatches and kitchen timers fall apart the second the drive gets busy, forcing your team to abandon the process and go back to managing by "feeling".

BayMetrics replaces all guesswork automatically and keeps you on-time, especially when the bays are full.

For the General Manager (GM)

Protect your next car sale

Your service drive is the gateway to your showroom. BayMetrics protects your customer lifecycle by ensuring the speed and reliability that keeps your customer coming back to you for their next vehicle.

For the General Manager (GM)

Protect your next car sale

Your service drive is the gateway to your showroom. BayMetrics protects your customer lifecycle by ensuring the speed and reliability that keeps your customer coming back to you for their next vehicle.

For the General Manager (GM)

Protect your next car sale

Your service drive is the gateway to your showroom. BayMetrics protects your customer lifecycle by ensuring the speed and reliability that keeps your customer coming back to you for their next vehicle.

For the Fixed Operations Director (FOD)

Automated accountability

Manage by fact, not friction. Get the objective data you need to set firm performance standards, hold staff accountable, and increase daily throughput without adding a single person to your payroll.

For the Fixed Operations Director (FOD)

Automated accountability

Manage by fact, not friction. Get the objective data you need to set firm performance standards, hold staff accountable, and increase daily throughput without adding a single person to your payroll.

For the Service Manager (SM)

Kill the Express Service chaos

Stop the finger pointing between technicians and advisors. Real time visibility and proactive alerts allow you to fix bottlenecks before they snowball, keeping your team focused and protecting your CSI.

For the Service Manager (SM)

Kill the Express Service chaos

Stop the finger pointing between technicians and advisors. Real time visibility and proactive alerts allow you to fix bottlenecks before they snowball, keeping your team focused and protecting your CSI.

For the Service Manager (SM)

Kill the Express Service chaos

Stop the finger pointing between technicians and advisors. Real time visibility and proactive alerts allow you to fix bottlenecks before they snowball, keeping your team focused and protecting your CSI.

EASY Plug-and-Play Setup

Live in minutes, not months

Live in minutes,
not months

No IT overhauls. No floor sensors. No technician input. Just a power cord, a Wi-Fi connection, and immediate, automated data.

Physical Device job just started
10:01
AI-Powered Detection

Our on-device AI sees every vehicle with absolute precision. By processing the data locally you gain quicker response times without the need for external sensors.

The Technician's Scoreboard

Give your team a clear target. Our LED display provides a live, color coded countdown for every service. Technicians can track their pace at a glance without ever touching a screen.

Mount, Point, and Track

With a single outlet and Wi-Fi, you're ready to go. Installation is as simple as mounting the unit and pointing it at the bay. No complex wiring or training needed.

AI purpose-built for the service bay

Join the other leading dealerships using BayMetrics AI to track bay performance and increase customer throughput.

Intelligent AI engine

Edge AI detection means on-device processing for instant, latency-free vehicle tracking.

Intelligent AI engine

Edge AI detection means on-device processing for instant, latency-free vehicle tracking.

Predictive bay intelligence

Move beyond a simple stopwatch. BayMetrics tracks performance over time to show you which bays are speeding up and which are hitting a wall.

Predict

Predictive bay intelligence

Move beyond a simple stopwatch. BayMetrics tracks performance over time to show you which bays are speeding up and which are hitting a wall.

Predict

Adaptive shop benchmarks

No two dealerships are the same. Our system constantly learns your shop's specific rhythm, refining its data to help you set real-world standards your team can hit.

Adaptive shop benchmarks

No two dealerships are the same. Our system constantly learns your shop's specific rhythm, refining its data to help you set real-world standards your team can hit.

Intelligent early warnings

The system doesn't just watch, it thinks. We identify at-risk ROs based on bay behavior and triggers alerts so you can intervene before a delay becomes a CSI disaster.

Intelligent early warnings

The system doesn't just watch, it thinks. We identify at-risk ROs based on bay behavior and triggers alerts so you can intervene before a delay becomes a CSI disaster.

Stop losing customers to the clock

Every 2-hour apology is a customer looking for a new dealership. Don’t wait for your CSI scores to dip or your retention to drop—take control of your service drive and start managing with automated data today.

Works with existing bays

Zero tech training needed

Live in minutes, not months

Stop losing customers to the clock

Every 2-hour apology is a customer looking for a new dealership. Don’t wait for your CSI scores to dip or your retention to drop—take control of your service drive and start managing with automated data today.

Works with existing bays

Zero tech training needed

Live in minutes, not months

Real REVENUE RESULTS

Profitable from the start

ROI that delivers results at every
level of your dealership

Profitable from the start

No setup fees. No hardware costs.
BayMetrics is designed for positive ROI in the first month.

No setup fees. No hardware costs.
BayMetrics is designed for positive ROI in the first month.

For dealer principals
For dealer
principals

Know exactly how many more ROs your bays can handle. Prove capacity with throughput data; boost retention.

For service managers

Coach with your data, spot at-risk ROs instantly, and staff with real performance metrics.

For fixed ops directors

Compare bays/rooftops, identify training needs, and measure process changes fast.

0%

of clients never return after poor service.

of clients never return
after poor service.

BayMetrics

stops the leak.

Transform your express lanes today

Join leading dealerships using AI to eliminate delays and maximize profits. Works with existing bays, requires zero training, and gets you live fast

Works with existing bays

Zero tech training needed

Live in minutes, not months

Transform your express lanes today

Join leading dealerships using AI to eliminate delays and maximize profits. Works with existing bays, requires zero training, and gets you live fast

Works with existing bays

Zero tech training needed

Live in minutes, not months

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All rights reserved.